HCi Factsheet – weight loss support

Making health insurance easy!

Weight loss support from HCi

August 2025

Maintaining good health is an important part of living your best life. And at HCi, we want to help you live well.

There are many ways, big and small, to maintain and build our health. Various studies have shown keeping a healthy weight has numerous benefits to our health.

HCi weight loss support is available through HCi extras cover (conditions apply).

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Weight loss

Maintaining a healthy weight can prevent or control many diseases and health conditions. While it’s often easier said than done, reducing weight when you are overweight or obese can

  • reduce your risk of serious health issues. This includes high blood pressure, type 2 diabetes, gall stones, gout, arthritis, kidney disease, breathing problems and certain cancers
  • boost your energy for daily life
  • improve your self-esteem and happiness, and generally help your mental health
  • better manage any chronic conditions
  • increase your life expectancy

Your weight is affected by your age, genetics, metabolism, gender, environment, behaviour and habits.

HCi weight loss support

If your doctor is recommending you lose weight, HCi is ready to help support your weight loss journey.

Some HCi extras cover includes reimbursements for educational programs. These programs are designed to help you lose weight and change habits to maintain a healthy weight. If eligible, you can access these programs without medical certification and without having to meet any weight or BMI criteria. Additionally, HCi covers Gold  hospital members for weight loss surgery.

What weight loss programs are eligible for HCi support?

HCi only pays claims for weight loss programs that:

  1. are registered in Australia
  2. include face to face or online sessions
  3. are a whole person program – not just exercise or diet
  4. are backed by medical support

We suggest you contact us before you start any weight loss program. Then, we can check if a program meets these criteria and is included in your HCi cover.

HCi regularly reviews weight loss programs to ensure they help members and meet our criteria. If you are interested in a program that is not currently approved by us, but otherwise meets the above criteria, we will assess the program. Therefore we recommend contacting us about potential programs being registering.

 Note HCi does not cover weight loss consumables such as shakes, meals or supplements. Although some programs include these in the overall cost that we do cover.

 

Healthy Weight For Life programs (HWFL)

 

 HCi also has three HWFL programs  available to help overweight members better manage their health. Available to members with  high level hospital and extras cover at no extra charge. Have a look at our HWFL Healthy Heart, Osteoarthritis and Diabetes management programs to see if you are eligible.

 

How to claim for a weight loss program

It’s easy to make the most of your HCi membership when joining a weight management program. Simply:

  1. get the receipt
  2. login to OMS and submit your claim

Alternatively, you can complete a claims form and submit it to us via email or OMS.

Note that you cannot claim for 

  1. consumables such as shakes or meals
  2. programs not approved by HCi
  3. gym memberships or personal training
  4. fgh

 

Important notes about claiming weight loss programs

  • Only members with Top, Premier and Healthy extras cover are eligible
  • Your premiums must be paid at least 2 weeks in advance
  • required evidence from medical provider….

  HCi extras cover for weight loss

SERVICES
Weight loss program
Maximum claimable
up to $200 annually
up to $180 annually
up to $120 annually
Healthy Weight For Life (HWFL) programs*
Weight loss shakes
Weight loss program meals
Dietetics

HCi also covers Gold  hospital members for weight loss surgery.

* Available only with HCi Gold or Silver Plus hospital cover

 

HCi makes extras claims easy!

Scan your membership card at  the provider's electronic claiming machine, OR

Log in to OMS to submit your receipts, OR

Complete a claims form and send to us with a copy of the receipt(s) 

HCi used its best endeavours to ensure this information was accurate at the time of publication. From time to time, circumstances relating to the subject matter may change which may impact the accuracy of the information. This information is also general in nature and does not take into account any specific health or financial situation. Before making any decisions in relation to this information, you should consider your own financial and health situation and seek professional advice. Health Care Insurance Ltd ABN 43 009 579 088. A Registered Private Health Insurer.

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