HCi Factsheet – osteoarthritis management program

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HCi osteoarthritis management program

10 September 2025

As part of our additional benefits, we are proud to offer our osteoarthritis program as part of our Healthy Weight for Life (HWFL) series.

HCi osteoarthritis management

Osteoarthritis management is all about improving the quality of life for HCi members with osteoarthritis.

The aim is to reduce joint pain, stiffness and swelling. This helps avoid or delay any invasive surgical procedures such as joint surgery and arthroscopy.

Our program is tailored to your needs and goes for 18 weeks. It is available at no additional cost to eligible members.

Within the HCi osteoarthritis management program, you can get:

HCi orange tick icon   A structured 3 phase program – each phase goes for 6 weeks
HCi orange tick icon   Nutritional therapy
HCi orange tick icon   Exercise therapy and physical activity support
HCi orange tick icon   Personalised health coaching
HCi orange tick icon   Weight and symptom tracking

X-ray of a man's knee caps and parts of the leg bones. The radiologist examines the X-ray as part of osteoarthritis management and assessment. » HCi

Of course, you are always welcome to contact us for additional information.

Eligibility for HCi Osteoarthritis management program

The HCi osteoarthritis program is available for all HCi members and dependants who meet the following criteria:

  • aged 18 or more
  • have packaged HCi cover that includes joint replacement cover, namely
  • be up to date with premiums when starting and using the program
  • have been an HCi member for at least 12 months
  • are not, and have not been, in another HCi HWFL* program
  • must have a BMI of 28 or higher
  • have a diagnosis of osteoarthritis of the knee or hip

Note that a GP referral may be required.

Additional criteria may be applied by the program provider, Prima Health Solutions.

How do I access this program?

Once you meet the eligibility criteria listed above, you can complete the eligibility checker form. If you meet the physical requirements, you will be invited to arrange a call to discuss the program and its suitability for you.

 

* The HCi HWFL programs include Heart HealthType 2 Diabetes management and Osteoarthritis management.

Woman in green top lying on therapy bed while a male physio works on her hip » HCi

HCi used its best endeavours to ensure this information was accurate at the time of publication. From time to time, circumstances relating to the subject matter may change which may impact the accuracy of the information. This information is also general in nature and does not take into account any specific health or financial situation. Before making any decisions in relation to this information, you should consider your own financial and health situation and seek professional advice. Health Care Insurance Ltd ABN 43 009 579 088. A Registered Private Health Insurer.

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