Feel good with HCi

man and woman sitting with gradnchildren on a couch and holding a bowl of popcorn
HCi is Burnie’s home-grown, not-for-profit and member-owned health insurance company. We started right here in 1938 for people at the Pulp, but we’re here to cover everyone.

We’ll help you avoid the complexity of choosing health insurance for you and your family, so you can relax knowing you’re covered. If you’re worried about life’s surprises, being on public hospital waiting lists, large medical expenses or out of pocket costs we can help.

Don’t feel confused or anxious, let us guide you through everything health insurance related.
We’ll make it simply personal.

We keep things simple.

HCi understands the stresses of everyday life and can assist by carrying the burden of your health care costs.

Extras cover helps you with every day services like dental, optical, physio, acupuncture, chiro and many more wellness services – keeping you happy, healthy and worry free. HCi is your ticket to being well, being covered and being well covered.

Hospital cover is there for your peace of mind – knowing that we’ve got your back when you need to focus on your health.

man and woman sitting with gradnchildren on a couch and holding a bowl of popcorn


Health cover without the hassle

With more than 80 years of experience we’re here to ensure that private health insurance is easy to understand and delivers both comprehensive and affordable health care.

// Join the HCi family

That’s personal

Call us and you’ll talk to a real person, never having to select from a menu or press a button:


HCi is entirely owned by our members, and exists solely for the benefit of members. As a not-for-profit private health insurer, we put people before profits.


For all new members we provide a 30 day cooling off period, Any member who has not made a claim within 30 days from the commencement date of their health cover is entitled to cancel the policy and receive a full refund of any contributions paid


Switching is simple with no new wait times when switching from another fund*


When making an extras claim in most cases they’re processed the same day they’re received


Make claims via our app, online, email or mail

HCI recommends you carefully read all documentation provided about your membership and retain for future reference. When changes occur, HCI will advise you as soon as possible.

Hear from our members…

“Great service, good value, this is how health insurance should be”

“I am always very pleasantly surprised how good the customer service at HCi”

“We’ve been members for 22 years and when we call they answer straight away, no being put on hold”

Become a Member

We want to make sure you get all the assistance you need in choosing the right health insurance, please contact one of our friendly staff or you can download HCI’s Guide to Cover.

The Guide to Cover booklet is a summary of the rules and policies of HCi and has been designed to clearly explain many of the entitlements and benefits available to you as a member.

// Mobile App

HCi App

The HCi claiming app allows you to easily claim at any time via your mobile!

Download the app and, when you have to claim, simply take a photo of your service provider’s receipts and submit!