HCi Factsheet

Making health insurance easy!

What is a cooling off period?

January 2022

A cooling off period of 30 days applies to all new applicants for HCi membership

So you’ve decided health insurance isn’t for you at this time.

Don’t worry we give all our new members a cooling-off period of 30 days.

Couple stretching their legs on the grass

Any member who has not made a claim within 30 days from the commencement date of their health cover is entitled to cancel their policy and will receive a full refund of any contributions paid.

We know it’s a hard decision and understand how it feels. We want to help you with your membership cancellation and ensure any contributions are returned to you without delay or frustration, so you can get on living life.

Give us a call on 1800 804 950 or email enquires@hciltd.com.au and ask us about the 30 days cooling-off period.

Our team will sort everything and make it simple.

HCi used its best endeavours to ensure this information was accurate at the time of publication. From time to time, circumstances relating to the subject matter may change which may impact the accuracy of the information. This information is also general in nature and does not take into account any specific health or financial situation. Before making any decisions in relation to this information, you should consider your own financial and health situation and seek professional advice. Health Care Insurance Ltd ABN 43 009 579 088. A Registered Private Health Insurer.

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