// HCi ADDITIONAL BENEFITS

Cancer support and recovery program

Eligible HCi members can access our virtual support program throughout Australia, for any cancer diagnosis. The support is provided by qualified nurses and allied health professionals, including physiotherapists, dietitians and psychologists.

The HCi Cancer Support program is all about improving the quality of life for HCi members with a cancer diagnosis.

HCi orange tick icon   Get questions answered (even the little ones)

HCi orange tick icon   Improved access to quality care

HCi orange tick icon   Coordination of care across your treatment

HCi orange tick icon   Access to correct information as you need it

Profile of a male doctor in a white coat and a stethescope

// HCi CANCER SUPPORT PROGRAM

Our program is tailored to your needs and available at no additional cost to eligible HCi members.

It starts with a phone call to welcome you. You can then download the app and take advantage of the resources and weekly online calls.

You can start whenever it suits you, but key triggers may be starting intensive treatment, finishing intensive treatment or in survivorship (ie post treatment but still carrying a symptom burden).

You will work with an expert cancer nurse who will create a personal plan of care, offer education, support and guidance. In addition, we would provide you with consultations with an exercise physiologist, dietitian, and psychologist. The program usually runs over 12-16 weeks.

The program includes 6 major components:

Individual care plan

Exercise physiology sessions

Assessment & support

Oncology dietitian

Education & remote monitoring

Psych-oncology sessions

// HCi CANCER SUPPORT PROGRAM QUESTIONS

HCi's leaf icon with a green background How do I access HCi’s cancer support program?

If you have a cancer diagnosis, are eligible and would like to join our Cancer Support program, or just to find out more, please contact our partner, Valion. Their website has information and a registration form for you to complete.

HCi's leaf icon with a green background How does the program work?

HCi Cancer Support is a virtual care program, provided across Australia by a team of experts in supportive cancer care.

Your team connects with you using video call, phone and other tools to provide you with high quality, personalised cancer care and support from the convenience of your own home. When you join the program, your own care team will come together and work with you on a plan that suits your needs.

This program runs for 12 weeks. We work with you to schedule appointments in a way that best supports you.

HCi's leaf icon with a green background Am I eligible?

To be eligible, you need to meet the following criteria:

  • hold HCi Gold, Silver Plus or Bronze Hospital cover
  • have a cancer diagnosis
    • Currently receiving active anti-cancer treatment, or
    • have completed treatment within the last 24 months, or
    • have a diagnosis of advanced or incurable cancer
  • be over 18 years of age
  • have access to a PC, laptop, tablet or smartphone with a webcam and microphone and/or telephone


HCi's leaf icon with a green background How will it help me?

The focus of our Cancer Support program is to support people to live well with cancer through an individual rehabilitation program.

Evidence shows that such programs can improve your quality of life. So, what does this mean? It can vary, but generally can lead to improved energy levels, increased strength and endurance, improved sleep, improved mood and reduced cognitive fatigue.

You’ll learn about the importance of good nutrition, how to design an individualised exercise program that takes your treatment into account. You’ll also improve your understanding of cancer, its treatment and managing side effects.

HCi's leaf icon with a green background Do I need to be good with phones & computers?

When you join the program, your own care team will come together and work with you on a plan that suits your needs. Our team connects with you using video call, phone and other tools to provide you with high quality, personalised cancer care and support from the convenience of your own home.

If this technology is new or unfamiliar to you, our team will help you learn how to use it.

 

HCi’s hospital cover provides your necessary hospital treatment and a lot more.