We are excited to share the HCi Year in Review for 2024-25 with our members. It’s a great opportunity to reflect on the year, celebrate what’s been achieved, and keep our members up to date..
Each year, HCi’s Year in Review highlights major decisions, key developments and updates across HCi. It also includes useful information and tips on how to make the most of your membership.
Some highlights of 2024-25 for HCi include:
- launching the updated OMS (Online Member Services) portal, making it easier to submit secure claims
- introducing our new Top Extras cover, giving our members more choice and value
- adding new factsheets to the site to help you better understand your health cover
- expanding the use of HCi Chat – a simple way to get quick answers to your questions
- we maintained and expanded our network of contracted hospitals to support your medical care.
We hope you find the 2024-25 review informative and interesting – and we’d love to hear your feedback!
Michelle Wade
Chief Executive Officer